50 Heathbank Road, Blackley, M9 0NA, United Kingdom
missdammieda@live.co.uk
07498808289
Professional Summary
I am an approachable, motivated and confident Sales Executive with the ability to excel targets and make a real difference in the organisation’s revenue generation. I have expert knowledge of the selling process and I fully recognise the human and emotional aspects of buying and selling. I possess strong social skills that enable me to be a strong relationship builder with clients, colleagues and third-party stakeholders.
I am quick to grasp new ideas and concepts, and to develop innovative and creative solutions to problems. Able to work well on own initiative and can demonstrate the highest levels of motivation required to meet the tightest of deadlines. I volunteered at Watford Women Centre, in particular, given me a good foundation on how to deal with a wide range of individuals from a variety of circumstances, chiefly in relation to family and commercial related matters.
Skills
Confidence
Time management and planning
Negotiating skills
Excellent interpersonal skills
Commercial awareness
IT skills
Numerical skills
Active listening and communication skills
Critical thinking
Telephone etiquette
Information management
Strong documentation skills
Education
2014 - 2015
University of Hertfordshire
Postgraduate Diploma in Legal Practice (LPC)
2011 - 2014
University of Hertfordshire
Law Degree (LLB Honours)
2010 - 2011
West Herts College
BTEC in Business & Law
2009 - 2010
West Herts College
BTEC in Business & Law
Work History
2016 - 2019
Selfridges
Givenchy Sales
Welcoming customers into the store
Staying knowledgeable about our range of beauty and skin products.
Explaining to customers the best products for their needs.
Recommending related products to increase customers' options and enrich the shopping experience.
Explaining the benefits and functions of products, method of preparation and how to use them to achieve the best results.
Accepting and processing orders, operate the POS register and resolve returns issues.
Promoting special sales, offers and awareness of store loyalty program.
2015 - 2016
TJ Hughes
Sales Assistant
Serving customers at the sales counter.
Offering face to face advice to customers on the store’s products.
Processing returns and refunds as required in line with company procedures.
Using the stock management system to log, check, locate and move stock both in and out of the store.
Making sure that any item that is removed from a display column is replaced immediately after a sale.